Protest The Hero - Kezia Vinyl Re-Issue — Limited to 500 copies! BUY NOW
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Frequently Asked Questions

What Payment Methods Do You Accept?

We accepts payments through Paypal or Stripe. Both platforms are very secure, common methods of completing your purchase.

How secure is your store?

Our entire website and payment process is secured with SSL (Secure Sockets Layer), a standard security technology for establishing an encrypted link between a server and a client—typically a web server (website) and a browser, or a mail server and a mail client (e.g., Outlook).

SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely. 

Our store uses PayPal and Stripe for payments, both of which automatically encrypt your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What is Stripe?

Stripe provides the technical, fraud prevention, and banking infrastructure required to operate on-line payment systems. This is a very fast and secure way of completing a purchase with a credit or debit card. 

Stripe uses two-step verification to complete orders and will remember your details for future orders without having to log in. 

What is Paypal?

Paypal is a company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like cheques and money orders.

With Paypal, you can register your credit card or link your bank account to your account. You can pay by simply choosing PayPal at checkout, logging into your PayPal account, and confirming your payment. Paypal will complete the process for you, without sharing your financial details with merchants and sellers.

PayPal uses the latest in data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud.

Will Your Site Remember My Payment and Shipping Information?

Yes! If you create an account, our website WILL remember your preferred address. Having said that, it never hurts to double check the information is correct whenever you are checking out on our shop.

You can create or modify an existing account HERE

Can I Change My Shipping Information After Checkout?

Yes, but only if your order hasn't shipped yet.  If you notice a mistake in your address, please email us asap with your order number and full, correct address.  Send the email to our customer service portal HERE

Why Should I Leave My Phone Number at Checkout?

While leaving your phone number isn't mandatory, it can definitely assist delivery personnel who may encounter any issues with your delivery.

If your package cannot be delivered to your exact address, it will go to a postal facility nearby where it will stay until picked up. Unfortunately, orders will be sent back to us if they are not picked up / spoken for in a timely manner.

Your phone number will allow the postal service to alert you that you have a package waiting.

Didn't find the answer you were looking for? Contact us here!
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